Position : Service Executive / Sr. Service Executive

Location : Bangalore, Pune, Goa

Years of Experience : 1 to 6 years

Previous Work Experience : Experience in Analytical Instruments will be an advantage

Minimum Qualifications : Diploma in Electronics/ Instrumentation or MSc in Electronics

Preferred Qualifications : B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering

Preferred Competencies :

• Sincere and Hardworking.
• Good in verbal and written communication (Preferred Language - English).
• Should be willing to travel

Generic Responsibilities required for this Role : • Having sound technical knowledge in field servicing of high-tech analytical instruments will be an advantage

Job Role in Toshvin :

• Candidates will be responsible for field servicing of high-tech analytical instruments like GC’s, GC-MS, UV-Vis, FTIR and AAS Spectrophotometers etc.
• Ensuring customer satisfaction
• Generating service and spares income (Applicable only for Sr. Service Executive)

Position : Sales Executive / Sr. Sales Executive

Location : Pune, Goa

Years of Experience : 1- 5 years of Experience. Candidates having previous experience selling capital goods and equipment will be considered. Previous experience in our field is preferred but not mandatory.

Minimum Qualifications :Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Responsibilities:

• Candidates will be responsible for selling the full range of analytical and laboratory instruments handled by the company
• Customer visits for prospects generation in assigned territory
• Selling products through establishing contacts and developing relations with prospects
• Sales funnel updation /management through CRM
• Technical knowledge of related products
• Commercial negotiations
• Achieving sales targets
• Ensuring customer satisfaction by internal co-ordination with service and/or other related departments

Key Success Behaviours (Key Competencies):

• Fluent in written and verbal communication in English
• Candidates should be sincere, hardworking and be target oriented

Position : Asst. Area Manager

Location : Ahmedabad, Mumbai

Years of Experience : 6 to 8 years

Previous Work Experience : Candidates having previous experience selling capital goods and equipment will be considered. Previous experience in our field is preferred but not mandatory.

Minimum Qualifications :Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Preferred Competencies :

• Fluent in written and verbal communication in English
• Candidates should be sincere, hardworking and be target oriented

Generic Responsibilities required for this Role :

• Customer visits for prospects generation in assigned territory
• Selling products through establishing contacts and developing relations with prospects
• Sales funnel updation /management through CRM
• Technical knowledge of related products
• Commercial negotiations
• Achieving sales targets
• Ensuring customer satisfaction by internal co-ordination with service and/or other related departments

Job Role in Toshvin :

• Candidates will be responsible for selling the full range of analytical and laboratory instruments handled by the company

Position : Asst. Manager - Customer Support

Location : Ahmedabad, Ankleshwar, Bangalore, Vapi

Years of Experience : 6 to 8 years

Previous Work Experience : Relevant Experience in the field of Analytical Service Industry

Minimum Qualifications : Diploma in Electronics/ Instrumentation or MSc in Electronics

Preferred Qualifications : B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering

Preferred Competencies :

• Sincere and Hardworking
• Should be willing to travel
• Should have effective English spoken and written communication skills

Generic Responsibilities required for this Role :

• Sound technical knowledge in field servicing of high-tech analytical instruments
• Should be able to handle targets
• Assisting the manager in organizing, planning and implementing
• Having Experience of working in team or team handling will be an advantage
• Responsible for achieving Customer satisfaction

Job Role in Toshvin :

• Candidates will be responsible for field servicing of high-tech analytical instruments like GC’s, GC – MS, UV-Vis, FTIR and AAS Spectrophotometers etc. Other responsibilities include ensuring customer satisfaction and generating service and spares income

Position : Application Sales

Reports to: : Dy. General Manager

Location : Delhi

Years of Experience : 5 yrs hands on experience in GCMS and (or) GC-MS/MS

Minimum Qualifications :Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Responsibilities:

• Promote GCMS, GC-MS/MS, System GC in North India
• Giving product presentation to customers
• Technical discussions with customers
• To keep the team updated about new applications on GCMS, GC-MS/MS & GC
• Achieve unit sales target of GCMS, GC-MS/MS & GC

Key Success Behaviours (Key Competencies):

• Minimum 5 yrs hands on experience in operating & interpreting the data of GCMS & GC-MS/MS
• Good understanding of the working principle of GCMS & GC-MS/MS
• Good understanding on applications related to Food / Pharma / Environment
• Knowledge of sample preparation
• Excellent English communication skills
• Willing to travel across North India
• Should have own vehicle to travel across city for customer discussions

Position : Sr. Selling Service Executive / Asst. Selling Service Manager

Reports to: : RM / SM / GL

Location : Hyderabad

Years of Experience : 4 to 6 years (E2 to M1 Grade)

Minimum Qualifications :BSc Physics Or Electronics OR Diploma in Electronics / Instrumentation Or Diploma in Analytical Chemistry / BSc Chemistry (Flare for selling). Sales experience of about 2 years in selling (Field job – Not telemarketing) Basic Knowledge of Excel, Word and Power Point required

Preferred Qualifications : Diploma Electronics / Instrumentation OR Diploma in Analytical Chemistry with Post graduate Diploma OR Degree in Marketing Management. Sales experience of about 3 years in selling columns and consumables (Field job – Not telemarketing) Basic knowledge of Chromatography Knowledge on Word, Excel and power point with little background on IT

Responsibilities:

• To promote and sell maintenance services
• To convert AMC (Annual Maintenance Contracts) to CMC (Comprehensive Annual Maintenance Contracts)
• Convert non-AMC, CR (Chargeable Repairs), Out of warranty instruments in AMC / CMC
• To promote PM kits (Preventive Maintenance Kits) to CR and AMC customers
• To promote and sell Validation services
• To sell USP (United States Pharmacopeia) / EP (European Pharmacopeia) validations to regulatory customers (Shimadzu and Non-Shimadzu) for UV-Vis spectrophotometers
• To sell validation services (OQ – Operational Qualification) for Shimadzu GC and GCMS customers
• To promote and sell Spectroscopy and chromatography consumables to existing Shimadzu and non-Shimadzu customers
• To promote rate contracts for Restek GC (Gas Chromatography) capillary columns and Shimadzu GC columns
• To promote and sell Spectroscopy and chromatography consumables to existing Shimadzu and non-Shimadzu customers
• To promote and sell spectroscopy accessories to Shimadzu and Non-Shimadzu customers
• To promote and sell Gas generators of Peak Scientific
• To arrange webinars / presentations / seminars at select customers place in regions

Preferred Competencies :

• Have good selling skills / Flair for selling
• Have good negotiation skills
• H Good communication (Written and verbal)
• Good presentation skills
• High initiative, Self-starter & Energetic

Evaluation Criteria:

VAS SE will carry Service and SCA target as per mentioned below:
• Service Target: Overall target for Service as his reporting manager
• SCA Target: SCA target for Consumables and Accessories

Position : Asst. Manager – Customer Support (Informatics)

Reports to: : Branch Head

Location : New Delhi

Years of Experience : 6 to 8 years

Minimum Qualifications : Diploma in Electronics/ Instrumentation or MSc in Electronics/ IT

Preferred Qualifications : B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering/ IT

Responsibilities:

• Field/remote support for all IT related issues in software controlled high-tech analytical instruments like GC’s, GC-MS, UV-Vis, FTIR and AAS Spectrophotometers etc.
• Installation, qualification and after sales support of compliance Software supplied, to various Pharma/Non-Pharma customers, along with above mentioned instruments.
• Ensuring customer satisfaction for IT Support calls by providing resolution and supporting RCA document, to customer.
• Promotion/tech discussion/demonstration of IT products like Lab Compliance software (Labsolution) and iLIMS/LIMS.

Key Success Behaviours (Key Competencies):

• Sincere and Hardworking
• Good in verbal and written communication (Preferred Language - English)
• Should be willing to travel in short notice
• Having sound technical knowledge of prevailing Softwares for connectivity of high-tech analytical instruments in Standalone/ Client-Server environment, Root Cause Analysis (RCA) and Resolution of IT related issues. Knowledge of Software based regulatory compliance, Installation, qualification, and validation of Lab Compliance Software in Pharma Industry will be an advantage

Position : Sales Executive / Sr. Sales Executive

Location : New Delhi

Reports to : DRM

Years of Experience : 2- 5 years of Experience in Analytical Instruments or Lab Consumables sales

Minimum Qualifications :Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Responsibilities:

• Candidates will be responsible for selling the full range of analytical and laboratory instruments handled by the company
• Customer visits for prospects generation in assigned territory
• Selling products through establishing contacts and developing relations with prospects
• Sales funnel updation /management through CRM
• Technical knowledge of related products
• Commercial negotiations
• Achieving sales targets
• Ensuring customer satisfaction by internal co-ordination with service and/or other related departments

Key Success Behaviours (Key Competencies):

• Candidate should be sincere, hardworking and be target oriented
• Excellent English communication skills
• Having exposure of Dehradun, Roorkee & Haridwar will be added advantage
• Willing to travel extensively to Deharadun, Roorkee & Haridwar every alternate week or sometimes every week