Toshvin Analytical is a place where opportunity meets growth. We believe in providing the best quality service to our clients and in turn, helping businesses grow. We are a team of experienced professionals, looking for bright, motivated and committed individuals.

If you are interested in a long-term career with one of the leading instrumentation companies in India, please email your CV to: careers@toshvin.com

Current Openings:

Service Executive / Sr. Service Executive

Position : Service Executive / Sr. Service Executive

Reports to: Sr. Manager/DRM

Location : Ahmedabad, Hyderabad, Mumbai, Chennai, Bangalore, Baroda, Kolkata, Guwahati, Sikkim

Years of Experience : 1 – 6 years of Experience. Experience in Analytical Instruments will be an advantage. Having sound technical knowledge in field servicing of high-tech analytical instruments will be an advantage

Minimum Qualifications : Diploma in Electronics/ Instrumentation or MSc in Electronics

Preferred Qualifications : B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering

Responsibilities:

  • Candidates will be responsible for field servicing of high-tech analytical instruments like GC’s, GC-MS, UV-Vis, FTIR and AAS Spectrophotometers etc
  • Ensuring customer satisfaction
  • Generating service and spares income (Applicable only for Sr. Service Executive)

Key Success Behaviours (Key Competencies):

  • Sincere and hard working
  • Good in verbal and written communication (Preferred Language – English)
  • Should be willing to travel extensively

Sales Executive / Sr. Sales Executive

Position : Sales Executive / Sr. Sales Executive

Reports to: DRM

Location : Pune, Goa (For Pune MSc in Chemistry /Analytical Chemistry required)

Years of Experience : 1- 5 years of Experience. Candidates having previous experience selling capital goods and equipment will be considered. Previous experience in our field is preferred but not mandatory.

Minimum Qualifications :Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Responsibilities:

  • Candidates will be responsible for selling the full range of analytical and laboratory instruments handled by the company
  • Customer visits for prospects generation in assigned territory
  • Selling products through establishing contacts and developing relations with prospects
  • Sales funnel updation /management through CRM
  • Technical knowledge of related products
  • Commercial negotiations
  • Achieving sales targets
  • Ensuring customer satisfaction by internal co-ordination with service and/or other related departments

Key Success Behaviours (Key Competencies):

  • Fluent in written and verbal communication in English
  • Candidates should be sincere, hardworking and be target oriented


Asst. Area Manager

Position : Asst. Area Manager

Location :Ahmedabad, Mumbai, Chennai

Reports to : DRM/RM/GM

Years of Experience : 6 – 8 years of Experience. Candidates having previous experience selling capital goods and equipment will be considered. Previous experience in our field is preferred but not mandatory

Minimum Qualifications :Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Responsibilities:

  • Candidates will be responsible for selling the full range of analytical and laboratory instruments handled by the company
  • Customer visits for prospects generation in assigned territory
  • Selling products through establishing contacts and developing relations with prospects
  • Sales funnel updation /management through CRM
  • Technical knowledge of related products
  • Commercial negotiations
  • Achieving sales targets
  • Ensuring customer satisfaction by internal co-ordination with service and/or other related departments

Key Success Behaviours (Key Competencies):

  • Candidate should be sincere, hardworking and be target oriented
  • Fluent in written and verbal communication in English


Asst. Manager - Customer Support

Position : Asst. Manager - Customer Support

Reports to: DRM

Location : Ankleshwar, Indore, Vapi

Years of Experience : 6 – 8 years of Experience. Relevant Experience in the field of Analytical Service Industry

Minimum Qualifications : Diploma in Electronics/ Instrumentation or MSc in Electronics

Preferred Qualifications : B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering

Responsibilities:

  • Candidates will be responsible for field servicing of high-tech analytical instruments like GC’s, GC – MS, UV-Vis, FTIR and AAS Spectrophotometers etc
  • Generating service and spares income
  • Responsible for achieving Customer satisfaction
  • Assisting the manager in organizing, planning and implementing

Key Success Behaviours (Key Competencies):

  • Sincere and hard working
  • Good in verbal and written communication (Preferred Language – English)
  • Sound technical knowledge in field servicing of high-tech analytical instruments
  • Having Experience of working in team or team handling will be an advantage
  • Should be willing to travel extensively

Application Sales

Position : Application Sales

Reports to: : General Manager

Location : New Delhi

Years of Experience : 5 yrs hands on experience in GCMS and (or) GC-MS/MS

Minimum Qualifications :M. Sc. / M. Pharma

Preferred Qualifications : M. Sc. / M. Pharma

Responsibilities:

  • Promote GCMS, GC-MS/MS, System GC in North India
  • Giving product presentation to customers
  • Technical discussions with customers
  • To keep the team updated about new applications on GCMS, GC-MS/MS & GC
  • Achieve unit sales target of GCMS, GC-MS/MS & GC

Key Success Behaviours (Key Competencies):

  • Minimum 5 yrs hands on experience in operating & interpreting the data of GCMS & GC-MS/MS
  • Good understanding of the working principle of GCMS & GC-MS/MS
  • Good understanding on applications related to Food / Pharma / Environment
  • Knowledge of sample preparation
  • Excellent English communication skills
  • Willing to travel across North India
  • Should have own vehicle to travel across city for customer discussions

Sr. Executive / Asst. Manager – Value Added Services

Position : Sr. Selling Service Executive / Asst. Selling Service Manager

Reports to: : RM / SM / GL

Location : Pune, Mumbai ( Thane, Airoli, Dombivli), Chennai, Vapi

Years of Experience : 4 to 6 years (E2 to M1 Grade)

Minimum Qualifications :BSc Physics Or Electronics OR Diploma in Electronics / Instrumentation Or Diploma in Analytical Chemistry / BSc Chemistry (Flare for selling). Sales experience of about 2 years in selling (Field job – Not telemarketing) Basic Knowledge of Excel, Word and Power Point required

Preferred Qualifications : Diploma Electronics / Instrumentation OR Diploma in Analytical Chemistry with Post graduate Diploma OR Degree in Marketing Management. Sales experience of about 3 years in selling columns and consumables (Field job – Not telemarketing) Basic knowledge of Chromatography Knowledge on Word, Excel and power point with little background on IT

Responsibilities:

  • To promote and sell maintenance services
  • To convert AMC (Annual Maintenance Contracts) to CMC (Comprehensive Annual Maintenance Contracts)
  • Convert non-AMC, CR (Chargeable Repairs), Out of warranty instruments in AMC / CMC
  • To promote PM kits (Preventive Maintenance Kits) to CR and AMC customers
  • To promote and sell Validation services
  • To sell USP (United States Pharmacopeia) / EP (European Pharmacopeia) validations to regulatory customers (Shimadzu and Non-Shimadzu) for UV-Vis spectrophotometers
  • To sell validation services (OQ – Operational Qualification) for Shimadzu GC and GCMS customers
  • To promote and sell Spectroscopy and chromatography consumables to existing Shimadzu and non-Shimadzu customers
  • To promote rate contracts for Restek GC (Gas Chromatography) capillary columns and Shimadzu GC columns
  • To promote and sell Spectroscopy and chromatography consumables to existing Shimadzu and non-Shimadzu customers
  • To promote and sell spectroscopy accessories to Shimadzu and Non-Shimadzu customers
  • To promote and sell Gas generators of Peak Scientific
  • To arrange webinars / presentations / seminars at select customers place in regions

Preferred Competencies :

  • Have good selling skills / Flair for selling
  • Have good negotiation skills
  • H Good communication (Written and verbal)
  • Good presentation skills
  • High initiative, Self-starter & Energetic

Evaluation Criteria:

    VAS SE will carry Service and SCA target as per mentioned below:
  • Service Target: Overall target for Service as his reporting manager
  • SCA Target: SCA target for Consumables and Accessories


Sr. Service Executive / Asst. Manager – Customer Support (Informatics)

Position : Asst. Manager – Customer Support (Informatics)

Location : Mumbai, Pune, Hyderabad, Baroda

Reports to : Branch Head

Years of Experience : 6 – 8 years

Minimum Qualifications : Diploma in Electronics/ Instrumentation or MSc in Electronics/ IT

Preferred Qualifications : B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering/ IT

Responsibilities:

  • Field/remote support for all IT related issues in software controlled high-tech analytical instruments like GC’s, GC-MS, UV-Vis, FTIR and AAS Spectrophotometers etc.
  • Installation, qualification and after sales support of compliance Software supplied, to various Pharma/Non-Pharma customers, along with above mentioned instruments
  • Ensuring customer satisfaction for IT Support calls by providing resolution and supporting RCA document, to customer
  • Promotion/tech discussion/demonstration of IT products like Lab Compliance software (LabSolutions) and iLIMS/LIMS

Key Success Behaviours (Key Competencies):

  • Sincere and Hardworking
  • Good in verbal and written communication (Preferred Language - English)
  • Should be willing to travel in short notice
  • Having sound technical knowledge on Windows Operating Systems for desktop, servers and troubleshooting Operating System related issues
  • Having sound technical knowledge on RAID, Windows AD, Domain, DNS and DHCP Concepts
  • Having sound technical knowledge on Networking, Routing, VPN, Switching Concepts
  • Having sound technical knowledge on Backup procedures, Backup Configuration and Backup Tools like Symantec, Arcserve etc.
  • Having knowledge on Microsoft SQL Server will be an advantage
  • Having sound technical knowledge of prevailing Software’s for connectivity of high-tech analytical instruments in Standalone/ Client-Server environment, Root Cause Analysis (RCA) and Resolution of IT related issues. Knowledge of Software based regulatory compliance, Installation, qualification, and validation of Lab Compliance Software in Pharma Industry will be an advantage


Manager - Customer Support

Position : Manager - Customer Support

Reports to: Sr. Manager /DRM

Location : Mumbai ( Location Ambernath, Badlapur or Dombivali)

Years of Experience : 8 - 12 years of Experience. Relevant Experience in the field of Analytical Service Industry

Minimum Qualifications : Diploma in Electronics/ Instrumentation or MSc in Electronics

Preferred Qualifications : B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering

Responsibilities:

  • Candidates will be responsible for field servicing of high-tech analytical instruments like GC’s, GC – MS, UV-Vis, FTIR and AAS Spectrophotometers etc
  • Responsible for Onsite Installation and commissioning of hardware/software products at customer sites
  • Serves as customer contact on routine technical, application, and service-related problems. Diagnose and resolve product performance problems. Proactively responds to potential instrument issues to prevent unplanned interruption of customer services
  • Effectively communicates and escalates complex & unresolved problems and issues to higher level
  • Follows documented practices, policies and procedures in training customers, operating the instruments and service-related tasks
  • Provides analysis, feedback and recommendations on product failure trends and serviceability issues to higher levels
  • Train other field engineers and customers
  • Willing to travel to other regions based on requirement
  • Responsibilities include ensuring customer satisfaction and generating service and spares income

Key Success Behaviours (Key Competencies):

  • Sincere and hard working
  • Good in verbal and written communication (Preferred Language – English)
  • Sound technical knowledge in field servicing of high-tech analytical instruments
  • Having Experience of working in team or team handling will be an advantage
  • Should be willing to travel extensively
  • Ability to help with solving customer problems and a commitment to deliver highest levels of customer satisfaction

Sales Executive/ Sr. Sales Executive (Memmert)

Position : Sales Executive/ Sr. Sales Executive (Memmert)

Location : Delhi

Reports to : General Manager

Years of Experience : 3- 5 years of Experience

Minimum Qualifications :Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Responsibilities:

  • Visit customers and promote Memmert and Preekem range of products
  • Generate inquires through cold calling/visits and phone calls to regular and new customers
  • Sales funnel updation /management through CRM
  • Technical knowledge of related products
  • Commercial negotiations
  • Follow up with customers for orders and payment
  • To work on active cases, co-ordinate with regional head, regional sales team to generate more Memmert enquiries and ultimately achieve Memmert Business targets
  • Need to convince customer for sale of best quality and higher priced (than competition) products

Key Success Behaviours (Key Competencies):

  • Candidate should be sincere, hardworking and be target oriented
  • Excellent English communication skills
  • Learn and improve technical and commercial knowledge continuously for effective product selling


Application Chemist - Chromatography

Position : Application Chemist - Chromatography

Reports to: RM

Location : Bangalore, Baroda

Years of Experience : 6 to 8 years

Minimum Qualifications : B.Sc. or equivalent Graduation in Organic Chemistry or Analytical Chemistry

Preferred Qualifications : M.Sc. Or Equivalent Postgraduation in Organic/ Analytical Chemistry or higher

Responsibilities:

  • Responsible for providing post sale customer on-site application support on GC, GCMS & GCMS-MS.
  • Supporting customer method development / method optimisation assistance pertaining to their sample matrices
  • Helping customer with method validation support , Trouble shooting of customers application issues
  • Demonstrating to customers advanced software capabilities and method packages with sample matrices
  • Coordinate with Principals local application lab for any support required to address any unresolved customers application requests
  • Conducting application training to customers chemists for effective use and utilization of the system and software
  • Preparing effective application support reports detailing activities carried out and final result achieved
  • Preparing and making PowerPoint presentations as and when required to customer on application support activity carried out and result achieved

Key Success Behaviours (Key Competencies):

  • Experience in handling chromatography sampling techniques like Headspace Samplers, Thermal Desorption, Pyrolyzer, etc. would be added advantage
  • Should have experience in analytical method development, method optimisation, method validation using these techniques for GC, GCMS, GCMSMS.
  • Should have knowledge of application workflows as per industry segment worked
  • Knowledge of global regulations in the field having experience would be an added advantage
  • Should be well conversant with various sample preparation techniques like extraction, digestion, purification, clean up etc.
  • Should have effective English spoken and written communication skills
  • Should be willing to travel extensively locally as well as outstation for customer support activity

Application Chemist - Spectroscopy

Position : Application Chemist - Spectroscopy

Reports to: RM

Location : Mumbai

Years of Experience : 6 to 8 years

Minimum Qualifications : B.Sc. or equivalent Graduation in Organic Chemistry or Analytical Chemistry

Preferred Qualifications : M.Sc. Or Equivalent Postgraduation in Organic/ Analytical Chemistry or higher

Responsibilities:

  • Responsible for providing post sale customer on-site application support on UV, FTIR, AAS, ICP & ICPMS.
  • Supporting customer method development / method optimisation assistance pertaining to their sample matrices
  • Helping customer with method validation support , Trouble shooting of customers application issues
  • Demonstrating to customers advanced software capabilities and method packages with sample matrices
  • Coordinate with Principals local application lab for any support required to address any unresolved customers application requests
  • Conducting application training to customers chemists for effective use and utilization of the system and software
  • Preparing effective application support reports detailing activities carried out and final result achieved
  • Preparing and making PowerPoint presentations as and when required to customer on application support activity carried out and result achieved

Key Success Behaviours (Key Competencies):

  • Should have experience in analytical method development, method optimisation, method validation using these techniques for UV, FTIR, AAS, ICP & ICPMS
  • Should have knowledge of application workflows as per industry segment worked
  • Knowledge of global regulations in the field having experience would be an added advantage
  • Should be well conversant with various sample preparation techniques like extraction, digestion, purification, clean up etc.
  • Should have effective English spoken and written communication skills
  • Should be willing to travel extensively locally as well as outstation for customer support activity

Product Specialist – Informatics

Position : Product Specialist – Informatics

Reports to: GM – VAS

Location : Mumbai

Years of Experience : 6 to 12 years (M1 / M2 Grade)

Minimum Qualifications : BSc Chemistry or Biochemistry OR Diploma in Analytical Chemistry / Graduate in IT (Flare for selling). Working experience in Pharma. Experience in Lab documentation. Working in Regulatory / compliance environment, Knowledge of QC / QA workflows. Basic Knowledge of Excel, Word and Power Point required

Preferred Qualifications : BSc Chemistry / Biochemistry OR Diploma in Analytical Chemistry with degree OR Diploma in Marketing Management Experience in working on Laboratory informatics products like CDS systems, LIMS, ELN, SDMS etc. Experience in facing lab audits. Ability to learn new technologies quickly and with minimal guidance. Good verbal and written communication and good presentation skills

Responsibilities:

  • To be able to communicate with QC and QA managers on lab workflows, discuss with them on their STPs (Standard test protocols), Methods, Sample specs etc
  • To discuss on pain points in operations of the lab and promote e-solutions
  • To be able to do presentation on Caliber products
  • To be able to conduct POCs and demonstrate how a product will meet customer’s needs by coordinating with customer’s technical team
  • Supports field sales team by responding to customers’ enquiries on technical pre-sales queries
  • Provide inputs on competitor products and to be able to counter their advantages with workaround on our system
  • To prepare URS, SOPs on need basis
  • To be willing to travel extensively all over India

Key Success Behaviours (Key Competencies):

  • Have good selling skills / Flair for selling
  • Good communication (Written and verbal)
  • Good presentation skills
  • High initiative, Self-starter & Energetic

Evaluation Criteria::

  • Number of orders received for Caliber products
  • Income on Caliber products
  • Number of POCs done
  • 4) Number of presentations done

Application Chemist - Lab

Position : Application Chemist - Lab

Reports to: Regional Manager – W 1 A

Location : Mumbai

Years of Experience : 4-8 years in E2 / M1 Grade

Minimum Qualifications : B.Sc. or equivalent Graduation in Organic Chemistry or Analytical Chemistry

Preferred Qualifications : M.Sc. Or Equivalent Postgraduation in Organic/ Analytical Chemistry or higher

Responsibilities:

  • Responsible for providing post sale customer on-site application support on GC, GCMS & GCMS-MS.
  • Supporting customer method development / method optimisation assistance pertaining to their sample matrices
  • Helping customer with method validation support
  • Trouble shooting of customers application issues
  • Demonstrating to customers advanced software capabilities and method packages with sample matrices
  • Coordinate with Principals local application lab for any support required to address any unresolved customers application requests
  • Conducting application training to customers chemists for effective use and utilization of the system and software
  • Preparing effective application support reports detailing activities carried out and final result achieved
  • Preparing and making PowerPoint presentations as and when required to customer on application support activity carried out and result achieved

Key Success Behaviours (Key Competencies):

  • Experience in handling chromatography sampling techniques like Headspace Samplers, Thermal Desorption, Pyrolyzer, etc. would be added advantage
  • Should have experience in analytical method development, method optimisation, method validation using these techniques.
  • Should have knowledge of application workflows as per industry segment worked
  • Knowledge of global regulations in the field having experience would be an added advantage
  • Should be well conversant with various sample preparation techniques like extraction, digestion, purification, clean up etc.
  • Should have effective English spoken and written communication skills
  • Should be willing to travel extensively locally as well as outstation for customer support activity

Sales Executive/ Sr. Sales Executive/ Asst. Area Manager

Position : Sales Executive/ Sr. Sales Executive/ Asst. Area Manager

Reports to: DRM /RM

Location : Bangalore, Kolkata, Hyderabad(Vizag)

Years of Experience : 2- 8 years of Experience. Candidates having previous experience selling capital goods and equipment will be considered. Previous experience in our field is preferred but not mandatory.

Minimum Qualifications : Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Responsibilities:

  • Candidates will be responsible for selling the full range of analytical and laboratory instruments handled by the company
  • Customer visits for prospects generation in assigned territory
  • Selling products through establishing contacts and developing relations with prospects
  • Sales funnel updation /management through CRM
  • Technical knowledge of related products
  • Commercial negotiations
  • Achieving sales targets
  • Ensuring customer satisfaction by internal co-ordination with service and/or other related departments

Key Success Behaviours (Key Competencies):

  • Candidate should be sincere, hardworking and be target oriented
  • Fluent in written and verbal communication in English

Sales Executive/ Sr. Sales Executive / Asst. Area Manager – Inside Sales

Position : Sales Executive/ Sr. Sales Executive / Asst. Area Manager – Inside Sales

Reports to: DRM/RM

Location : New Delhi

Years of Experience : 2 to 8 years

Minimum Qualifications : Any Graduate

Preferred Qualifications : Degree/Diploma in Electronics or Instrumentation OR Science Graduate/Post Graduate (B.Sc/M.Sc.)

Responsibilities:

  • Telephonic lead validation and qualification: Make first contact through telephone and get basic information about the requirement, organisation details, inform about our total product portfolio and find out any other product requirement.
  • Follow up with list of customers targeted for specific campaign – For running specific campaigns, Regional Managers (Sales) are submitting lists of target customers to Marketing Head / Sales VP. After rolling the campaign, contact these leads and confirm having received the details, any further details required, how they will proceed with utilising the campaign etc. and qualify if they could be prospect.
  • Follow up on product/application email blasts: Follow up with customers who have opened and read relevant emails and provide more information to such customers through mails or through sales visits.
  • Cold calling on phone for increasing sales funnel. If required must visit the customers also to enhance the sales funnel/validate the lead.
  • This position will have sales target and performance will be evaluated based on funnel generation.
  • Handling Customer Enquires
  • Validating Enquires
  • SWOT Analysis

Key Success Behaviours (Key Competencies):

  • Effective Communication Skills spoken and written.
  • Telephone Etiquettes
  • Basic Knowledge of MS Office

Application Sales

Position : Application Sales

Reports to: : Sr. General Manager

Location : Baroda

Years of Experience : 5 yrs hands on experience in GCMS and (or) GC-MS/MS

Minimum Qualifications :M. Sc. / M. Pharma

Preferred Qualifications : M. Sc. / M. Pharma

Responsibilities:

  • Promote GCMS, GC-MS/MS, System GC in North India
  • Giving product presentation to customers
  • Technical discussions with customers
  • To keep the team updated about new applications on GCMS, GC-MS/MS & GC
  • Achieve unit sales target of GCMS, GC-MS/MS & GC

Key Success Behaviours (Key Competencies):

  • Minimum 5 yrs hands on experience in operating & interpreting the data of GCMS & GC-MS/MS
  • Good understanding of the working principle of GCMS & GC-MS/MS
  • Good understanding on applications related to Food / Pharma / Environment
  • Knowledge of sample preparation
  • Excellent English communication skills
  • Willing to travel across North India
  • Should have own vehicle to travel across city for customer discussions

Application Sales

Position : Application Sales

Reports to: : General Manager

Location : Mumbai

Years of Experience : 5 yrs hands on experience in GCMS and (or) GC-MS/MS

Minimum Qualifications :M. Sc. / M. Pharma

Preferred Qualifications : M. Sc. / M. Pharma

Responsibilities:

  • Promote GCMS, GC-MS/MS, System GC in North India
  • Giving product presentation to customers
  • Technical discussions with customers
  • To keep the team updated about new applications on GCMS, GC-MS/MS & GC
  • Achieve unit sales target of GCMS, GC-MS/MS & GC

Key Success Behaviours (Key Competencies):

  • Minimum 5 yrs hands on experience in operating & interpreting the data of GCMS & GC-MS/MS
  • Good understanding of the working principle of GCMS & GC-MS/MS
  • Good understanding on applications related to Food / Pharma / Environment
  • Knowledge of sample preparation
  • Excellent English communication skills
  • Willing to travel across North India
  • Should have own vehicle to travel across city for customer discussions


Sr. Territory Manger

Position : Sr. Territory Manger

Reports to: : General Manager

Location : Mumbai

Years of Experience : 10 to 12 years of Experience

Minimum Qualifications : Diploma in Electronics/Chemical/Instrumentation

Preferred Qualifications : BSc. or MSc. In Chemistry / Biology / Physics or Graduates / Diploma holders in Electronics / Chemical / Instrumentation Engineering

Responsibilities:

  • Candidates will be responsible for selling the full range of analytical and laboratory instruments handled by the Company on his own & through assigned team members.
  • Customer visits for prospects generation in assigned\ territory
  • Sales funnel updation/ management through CRM
  • Commercial negotiations
  • Achieving sales targets
  • Selling products through establishing contacts and developing relations with prospects
  • Ensuring customer satisfaction by internal coordination with service and/or other related departments

Key Success Behaviours (Key Competencies):

  • Minimum 5 years’ experience in Analytical instrument sales
  • Fluent in written and verbal communication in English
  • Should be well versed with MS Office package (Outlook, Word, Excel, PowerPoint)
  • Candidates should be sincere, hardworking and target oriented
  • Willing to travel extensively


Product Specialist – Informatics

Position : Product Specialist – Informatics

Reports to: : GM – VAS

Location : Mumbai

Years of Experience : 6 to 12 years (M1 / M2 Grade)

Minimum Qualifications : BSc Chemistry or Biochemistry OR Diploma in Analytical Chemistry / Graduate in IT (Flare for selling).
Working experience in Pharma. Experience in Lab documentation. Working in Regulatory / compliance environment, Knowledge of QC / QA workflows.
Basic Knowledge of Excel, Word and Power Point required

Preferred Qualifications :BSc Chemistry / Biochemistry OR Diploma in Analytical Chemistry with degree OR Diploma in Marketing Management
Experience in working on Laboratory informatics products like CDS systems, LIMS, ELN, SDMS etc.
Experience in facing lab audits.
Ability to learn new technologies quickly and with minimal guidance.
Good verbal and written communication and good presentation skills

Responsibilities:

  • To be able to communicate with QC and QA managers on lab workflows, discuss with them on their STPs (Standard test protocols), Methods, Sample specs etc
  • To discuss on pain points in operations of the lab and promote e-solutions
  • To be able to do presentation on Caliber products
  • To be able to conduct POCs and demonstrate how a product will meet customer’s needs by coordinating with customer’s technical team
  • Supports field sales team by responding to customers’ enquiries on technical pre-sales queries
  • Provide inputs on competitor products and to be able to counter their advantages with workaround on our system
  • To prepare URS, SOPs on need basis
  • To be willing to travel extensively all over India

Key Success Behaviours (Key Competencies):

  • Have good selling skills / Flair for selling
  • Good communication (Written and verbal)
  • Good presentation skills
  • High initiative, Self-starter & Energetic

Evaluation Criteria:

  • Number of orders received for Caliber products
  • Income on Caliber products
  • Number of POCs done
  • Number of presentations done


On-site Application Chemist

Position : On-site Application Chemist

Reports to: : Regional Manager –West 1 A

Location : Mumbai

Years of Experience : 6-8 years in Pharma/Testing Lab/Food Testing Lab and Hand-on experience on TQMS Experience in handling Shimadzu TQMS is preferred

Experience in Method development process : Should be versed with AMD (Analytical Method Development) activity – Method Development & Validation protocols; PT (Proficiency Testing) requirements; Existing Regulations in Pharma / Food / EU Norms / Codex Test Methods Should have handled and worked on method development activities of different types of samples / drugs / food matrices

Minimum Qualifications : B.Sc. or equivalent Graduation in Organic Chemistry or Analytical Chemistry

Preferred Qualifications :M.Sc. Or Equivalent Postgraduation in Organic/ Analytical Chemistry or higher

Responsibilities:

  • Responsible for providing post sale customer on-site application support on GCMS-MS.
  • Day-to-day visit to customer site OR Stationed at one customer for a period of 6 to 12 months (Any Place in India).
  • Supporting customer method development / method optimisation assistance pertaining to their sample matrices
  • Helping customer with method validation support
  • Trouble shooting of customers application issues
  • Demonstrating to customers advanced software capabilities and method packages with sample matrices
  • Coordinate with Principals local application lab for any support required to address any unresolved customers application requests
  • Conducting application training to customers chemists for effective use and utilization of the system and software
  • Preparing effective application support reports detailing activities carried out and final result achieved
  • Preparing and making PowerPoint presentations as and when required to customer on application support activity carried out and result achieved

Key Success Behaviours (Key Competencies):

  • Experience in handling chromatography sampling techniques like Headspace Samplers, Thermal Desorption, Pyrolyzer, etc. would be added advantage
  • Should have experience in analytical method development, method optimisation, method validation using these techniques
  • Should have knowledge of application workflows as per industry segment worked
  • Knowledge of global regulations in the field having experience would be an added advantage
  • Should be well conversant with various sample preparation techniques like extraction, digestion, purification, clean up etc.
  • Should have effective English spoken and written communication skills
  • Should be willing to travel extensively locally as well as outstation for customer support activity